Clayton Makepeace presents: The Total Package. Business-building secrets for growth-obsessed companies.

September 02, 2010
author pic

Posted by: Daniel Levis
July 14, 2010
Issue #966

John Caples on Headlines,
Web Marketing, and Life!

In this special interview issue:

  • The most important thing to test on any landing page (no, it’s not the headline)  …
  • What makes a great headline  …
  • What to do when your target market is fed up with hype and inflated claims  …
  • The secret to writing a great lead … long copy versus short copy … and how to use graphics for increased response …
  • Plus more!

Dear Web Business-Builder,

One of the most esteemed members of my board of advisors is of course, John Caples. Not a week goes by that I don’t think silently to myself, “What would Caples do,” when confronted with this online marketing challenge or that.

And indeed, rarely does his advice fail to help. It’s only fitting then that I interview him, and bring you his wisdom in the pages of Web Marketing Advisor.

(more…)


author pic

Posted by: Clayton Makepeace
June 21, 2010
Issue #949

Grab Your Prospect by the Eyeballs!

  • Three Powerful Ways To Write A Killer Headline …
  • Three Easy Ways To Supercharge Any Headline …
  • Six-Question “Litmus Test” For Headlines You’re Working On Now …
  • PLUS 30 Great Headline Idea-Starters …

Dear Business Builder:

Please excuse the champagne, confetti and funny hats.

We’re celebrating here: I just got the news from a client — and my new promotion just kicked the living daylights out of his control!

No, I can’t say who the client is, what the product is, or even what industry he’s in. But just feast your eyes on these numbers:

  • The old control from another writer is pulling in 3.9 new customers per thousand pieces mailed and, after fulfillment, is losing $260/M – a net return on investment (ROI) of just 52.9%.
  • My new package is pulling in 9.8 new customers and $430 in profits per thousand pieces mailed – a net return on investment of 169%.

In terms of ROI, my package beat the control by more than three to one.

Can you see why we’re drinking in the middle of the day … on a WORK DAY?

But wait – it gets better …

There are two versions of my new package – and the only difference between them is the headline:

My second headline is pulling in 13.9 orders
and an $800 net profit per thousand pieces mailed –
a net return on investment of 227%!

That’s a 58-percentage-point difference: A 34% lift above my original headline.

Yippee — have another glass of champagne!

That lift will make all the difference in the world for my client: If he mailed 12 million copies of this direct mail package in the next year (a conservative estimate) at these response levels, the second headline would put 49,200 more new customers on his file than the first one …

… And 4.4 MILLION more dollars of clear profit into his pocket!

That’s the stuff that industry-leading companies are made of!

The moral of the story …

Your headline is #1

Don’t get me wrong: Every part of your sales message is important. Your opening is crucial. Your presentation of product benefits … of proof and credibility elements … of the offer and premiums … of your guarantee … and of your closing, “ask-for-the-sale” copy are all critical.

But of all the things you do to produce a sale, nothing equals your headline when it comes to pushing response through the roof.

In my 37 years in this business, I’ve often seen great new headlines produce 25%, 35%, even 45% lifts in response and ROI. And of course, I’ve seen them add months – even a year or more – to the lifespan of an aging control.

Why are heads so important? Two reasons:

FIRST, your headline is the demurely raised eyebrow … the whisper in the ear … the tap on the shoulder … or the shrieking air raid horn (remember those?) that at the moment of impact, make it impossible for your prospect to look at anyone but you – or more precisely, anyone’s ad but yours.

SECOND, your headline is the gateway to your sales copy. More than that: It’s the sales copy that persuades your prospect to read your sales copy.

In short, great headlines have only two functions: 1) To grab your reader’s attention, and 2) To convert that attention to readership of your sales message.

When you study the most effective headlines ever written, you can’t help but notice that each one accomplishes these twin tasks by offering the reader a BRIBE: A compelling practical and/or emotional benefit in exchange for reading your sales message.

Whether explicit or implicit, shouted or whispered, the best heads you’ll ever read – or write – will be a proposed transaction: “Read this,” they say, “and this very specific, very wonderful thing will happen for you.”

The World’s 3 Most Powerful Headline Techniques

There is no “right way” to write a killer head. In fact there are as many headline techniques as there are copywriters, products and services, benefits and consumer emotions to be addressed.

Let’s take a look at three of the most powerful headline techniques ever – approaches that have produced huge winners for John Caples, Gary Bencivenga, Jim Rutz, Bob Hutchinson, Arthur Johnson – and yes, for me, too …

  • PURE BENEFIT HEADLINES present only the primary practical benefit offered by the product.

Some examples …

"Who else wants a whiter wash
— with no hard work?
"

* * * * *

"Great new discovery kills kitchen odors
quick — makes indoor air “country-fresh.”

* * * * *

"Super Spy Lets You See Through
Walls, Fences, and Locked Doors.
"

* * * * *

“Who Else Wants to Get At Least
TWO TIMES RICHER
In This Bear Market?”

* * * * *

"What’s Wrong With Getting Richer QUICKER?”

* * * * *

NOTE: Once upon a time, pure benefit headlines were all the rage. They were a huge leap forward from the days when most ads had no headline, or simply touted a product feature.

But today, in our over-advertised-to society, our prospects are being offered identical benefits by dozens, scores, or hundreds of competing advertisers.

Unless the benefit you’re offering is truly unique – or presented in a very unique and intriguing way, you’ll probably need to do more than just present or imply a benefit to win.

Here’s how John Carlton turned a benefit lead into something absolutely unique and made his ad a must-read:

"Amazing Secret Discovered
By One-Legged Golfer Adds 50 Yards
to Your Drives, Eliminates Hooks and Slices … and Can Slash Up to 10 Strokes
From Your Game Almost Overnight
."

* * * * *

  • PURE EMOTION HEADS directly address the emotional need, frustration or fear that the product’s primary benefit addresses – only hinting at the practical benefit.

Examples …

"Lies, Lies, Lies
We investors are FED UP
with everyone lying to us
and wasting our money!"

* * * * *

"Tell The “Health Police” To Take A Flying Leap
And Return To Life’s GUILTIEST PLEASURES!
"

* * * * *

"You can laugh at money worries —
if you follow this simple plan
"

* * * * *

NOTE: Pure emotion leads have always worked very well for me. But ONLY when they are followed immediately with a strong presentation of the benefits you’re promising the prospect in return for reading your copy and (ultimately) buying your product.

  • COMBINED BENEFIT/EMOTION HEADS present the product’s chief benefit and either imply or state the emotional pay-off for the reader.

For example …

"They laughed when I sat down at the piano, but when I started to play …"

* * * * *

"Laugh All The Way To The Gas Pump!
How rising gas prices can make you up to 307% richer in 2005
"

* * * * *

"To men who want to
Quit Work some day
"

* * * * *

"FORBIDDEN CURES!"
"Remarkable Cures CENSORED By Knife-Happy Surgeons
and Greedy Drug Companies:

Medically Proven Remedies That Heal Without Drugs or Surgery!"

* * * * *

"The Amazing Face-Lift-In-a-Jar
Used by Hollywood Stars Who Don’t
Want Plastic Surgery"

* * * * *

Join millions who are saying…
“Thanks For NOTHING, Wall Street — I’d Rather Do It MYSELF!”

"10 Ways To Grow MUCH RICHER Without Touching A SINGLE STOCK"

* * * * *

To me, these kinds of combined benefit/emotion leads are the best of all worlds, and have given me some of the biggest winners of my career.

Four Easy Ways To Supercharge Any Headline

Regardless of whether your headline is pure benefit, pure emotion, or a combination of the two, there are dozens of ways to give it greater selling power.

Here are just four …

1. Present a proposition: Great propositions make a statement that the reader already believes and tantalize him with the implications of that statement.

For example …

"For every illness, there is a country
where it simply doesn’t exist …
"

* * * * *

"A Healthier BRAIN Is the Best Doctor Your BODY Will Ever Have!"

"Introducing the single greatest health breakthrough of our generation."

* * * * *

“As soon as you realize that
Wall Street is wrong, wrong, WRONG …

You’ll get rich, rich, RICH!"

* * * * *

2. Propose a transaction: Transaction leads add credibility to your headline benefit by disclosing that you’re asking something from the reader in turn for the promised benefit.

For example …

“Read This Now …
Or Kiss Your Money GOODBYE!”

* * * * *

"If you’ve got 20 minutes a month,
I guarantee to work a financial
miracle in your life
!"

* * * * *

"Give me 90 days and I’ll help
you disease-proof your body
and add many good years to your life!"

* * * * *

3. Use specificity to create credibility: Include specific facts that make your headline instantly credible, or connect it to a current news event for credibility.

For example …

"1,384 “ENRONS” Are Now
Racing Towards BANKRUPTCY"

* * * * *

"Shameless Two-Faced S.O.B.s!"

"While urging YOU to buy their shares,
MICROSOFT executives are quietly dumping BILLIONS of dollars-worth of their companies’ stock!"

* * * * *

"Has Greenspan Lost His Mind?"

* * * * *

4. Get the prospect’s natural curiosity working for you: Intrigue and curiosity heads tease the benefit or begin the conversation by telling a fascinating story.

For example …

"How I Made a Fortune With a ‘Fool Idea’"

* * * * *

"How a Bald-Headed Barber Helped
Save My Hair"

* * * * *

"How Doctors Stay Well
While Treating Sick People All Day"

* * * * *

“Weiss Better Shut the F@!# Up
or Get a BODYGUARD.”

* * * * *

"The Great Vitamin Hoax"

* * * * *

"Are you and your doctor making these
common mistakes with your health?"

* * * * *

How can these concepts
help give YOU bigger winners, more often?

Why not try this: Print this article and sit down with a headline you’re working on now. Then, ask yourself these six questions:

  1. Does your headline offer the reader a reward for reading your sales copy?
  2. What specifics could you add to make your headline more intriguing and believable?
  3. Does your headline trigger a strong, actionable emotion the reader already has about the subject at hand?
  4. Does your headline present a proposition that will instantly get your prospect nodding his or her head?
  5. Could your headline benefit from the inclusion of a proposed transaction?
  6. Could you add an element of intrigue to drive the prospect into your opening copy?

Spend 15 minutes on it and I’ll bet you’ll come up with something great!

Until then, here’s wishing you …

Yours for Bigger Winners, More Often,
Clayton Makepeace Signature
Clayton Makepeace
Publisher & Editor
THE TOTAL PACKAGE

Looking for resources related to this article? Try some of these.

Looking for more of Clayton's articles? Check these out.

Looking for past issues of The Total Package? Click here for our archives.


author pic

Posted by: Clayton Makepeace
May 17, 2010
Issue #929

How to Write Ads That Read Themselves

  • 5 Reasons why prospects stop reading your promo before they buy
  • 16 tricks for making your copy nearly impossible to put down
  • Much more!

Dear Business-Builder,

Couple of weekends ago, I got a wild hair, packed my Harley and set off to try my luck at Caesar’s Palace in Elizabeth, Indiana.

It’s not that I’m a masochist, mind you – I just figured putting 1,000 miles of asphalt under my butt would clear my head.

Plus, losing a few thousand samoleans at blackjack always motivates me: Seems to make me eager to report to work on Monday to begin restocking the larder.

So I gave myself Friday off (me: the best boss in the world), sprang out of bed before sun-up, snagged a quick cup of Joe, fired up the ElectroGlide and roared west on I-40.

(more…)


author pic

Posted by: Clayton Makepeace
February 22, 2010
Issue #58

More Advanced Copywriting Techniques
Persuading Prospects to Buy

In this issue:

  • Why persuasion is the most valuable skill you could ever acquire …
  • How to seduce prospects without ever explicitly naming a single benefit …
  • How acknowledging and validating your prospect’s core beliefs and values gives you an almost unfair advantage in sales copy …
  • How to use rhetoric to bypass prospects’ brains entirely – making it virtually impossible for them to refuse the impulse to order NOW …
  • And MUCH MORE!

Dear Business-Builder,

Whether you’re a business owner or entrepreneur, marketing pro or copywriter, this issue is going to be extremely valuable to you.

We’re continuing last week’s ramblings on persuasion: Without a doubt, the most valuable skill any human being could possibly develop – and I am not talking about just in copywriting or sales either.

Persuasion makes the world go around:

  • Persuasion is at the heart of every government system you can name. In democracies, politicians gain power by persuading perpetually gullible citizens to vote for them. Once elected, the peoples’ representatives debate each new bill before it becomes law, each side attempting to persuade the other.

    Even in monarchies and dictatorships, domestic tranquility – and in many cases, the very survival of the regime – is assured as the masses are persuaded that the monarch was divinely appointed … that the dictator is the nation’s destiny … or at the very least, to abide by the law of the land (often at the point of a gun).

  • The world’s legal systems operate almost entirely on persuasion. Trials are little more than contests between two sets of attorneys to determine which will better persuade the judge or jury of its point of view.

    As the OJ Simpson and Michael Jackson trials graphically demonstrated to many, the guilt or innocence of the accused can be irrelevant: If you have the most persuasive lawyer, you win: You can get away with the sickest behavior imaginable – even murder. On the other hand, if your lawyer is less than persuasive, you can be as innocent as a lamb and as pure as the driven snow – and still wind up on Death Row.

  • Every religious movement owes its existence to its abilities to persuade converts that its holy script – and therefore its precepts and doctrines – is authentic, accurate and reliable (and by extension, that contradictory ones are frauds).
  • In our personal lives, many (if not most) of our marriages and life partnerships are rooted in persuasion. Whether by passive seduction or aggressive pursuit, one of us persuaded the other to commit to an exclusive long-term relationship.
  • Raising children is a Herculean two-way exercise in the art of persuasion. Parents use every persuasion strategy at their command to produce desired behaviors and discourage undesirable ones – and kids are past masters at figuring out what needs to be said or done to persuade Mom and Dad to give them their way.
  • And of course, persuasion is an essential component in every business success story. Every day, banks and investors are persuaded to bankroll new businesses … quality employees are persuaded to join their teams … workers are persuaded to perform in productive ways …

    … New customers are persuaded to make their first purchases … existing customers are persuaded to make new purchases … unions and vendors are persuaded to accept companies’ terms … and executives persuade other businesses to enter into alliances and joint ventures and to concede to mergers and acquisitions.

    Heck: One of the greatest business empires of all time began with a simple act of persuasion. Microsoft was born when Bill Gates persuaded IBM to pay him a royalty on every copy of MS-DOS software installed on its machines!

(more…)


author pic

Posted by: Clayton Makepeace
February 11, 2010
Issue #863

TURBOCHARGE Your Sales Copy

How Business Owners and Marketing Execs
Can Make Good Sales Copy Great …

… And How "B" Copywriters
Can Become "A" Writers
In Four, Easy Lessons

Dear Business-Builder,

Just before I turned in for the evening, I got an e-mail from Adam, asking “What can a “B” writer do to become an “A” writer?

Immediately, my brain went into overdrive. I tossed, turned, counted sheep, tried to clear my mind – but the question kept pestering me. Finally, I surrendered, uttered an expletive, climbed out of bed and trudged down to my office.

The answer of course, is obvious: Produce bigger winners, more often.

But how, precisely do you do that?

Specifically, what do “A” writers do those “B” writers don’t?

And if you’re a business owner or marketing exec, how can you know great copy when you see it? How can you get “B” writers to give you “A” copy?

My answer to Adam – and to you: Just make sure each project accomplishes four, crucial things:

(more…)